Our position

We believe in full transparency about our use of AI tools. Every report, assessment, and piece of advice delivered by Plico Advisory is led, reviewed, and signed off by a registered architect or qualified specialist. AI tools assist our work — they do not replace professional judgment.


Tools in use

The following AI tools form part of our practice workflow. This list is reviewed and updated periodically.

Claude (Anthropic) Primary AI assistant used for research synthesis, document drafting, analysis, and client-facing advisory content. All outputs are reviewed and edited by a principal before delivery.
Custom AI Tools Plico has developed proprietary AI-assisted tools for feasibility analysis, heritage assessment support, NCC compliance checking, and brief building. These tools are built on the Anthropic API and operate under our direct oversight.
Image Generation AI image tools are used at concept stage for massing studies and precedent visualisation only. They are not used to generate final design drawings or representations of proposed buildings.
Document Processing AI tools assist with summarising planning documents, heritage reports, and technical standards. The underlying source documents are always reviewed directly by a principal for advice affecting compliance or legal decisions.

How AI assists our work

AI tools assist in synthesising planning scheme provisions, heritage overlay controls, and technical standards. This allows us to produce more thorough, faster analysis than traditional manual research. All AI-generated analysis is verified against primary source documents before being relied upon in advice.

First drafts of feasibility reports, heritage impact statements, and advisory notes may be produced with AI assistance based on structured input from a principal. All reports are reviewed, edited, and approved by a registered architect or heritage specialist before delivery to a client. The final document represents our professional opinion — not the AI's.

Our NCC and heritage compliance tools use AI to assist in identifying applicable clauses, dimensional requirements, and common non-compliances. These tools are reference aids — compliance determinations require professional judgment and must be confirmed by a registered practitioner and the relevant Registered Building Surveyor.

AI tools assist in drafting clear, plain-English summaries of technical findings for client reports and correspondence. All client-facing content is reviewed and approved by a principal before sending. We do not use AI to generate automated responses to client enquiries without human review.


Client data & privacy

We take the privacy of client information seriously. The following principles govern how client data is handled in the context of AI tool use.

Data shared with AI Only anonymised or non-sensitive project information is used in AI prompts. Personal identifying information, financial details, and legally privileged content are not entered into AI systems.
Storage Client project data is stored on encrypted, access-controlled systems. AI tool providers do not retain client data for training purposes under the terms we operate under (Anthropic API commercial usage).
Third-party access Client information is not shared with third-party AI services beyond the tools listed in this disclosure. If a new tool is introduced, this disclosure will be updated.
Opt-out Clients may request that their project is handled without AI assistance at any stage. This will not affect service quality — our principals are fully capable of delivering all services without AI tools.

Limitations & commitments

AI tools are not infallible. We apply the following commitments to manage their limitations responsibly.

Human sign-off on all professional advice. No advice, report, or assessment delivered to a client under Plico Advisory's name is the unreviewed output of an AI tool. A registered architect or qualified specialist reviews and approves all deliverables.

Currency of information. AI models have knowledge cut-off dates and may not reflect the most current planning controls, NCC editions, or heritage listings. We always verify critical information against current primary sources before relying on it in advice.

Ongoing review. Our use of AI tools is reviewed regularly. This disclosure will be updated when tools change, when our practices evolve, or when new guidance from professional bodies or regulators is issued.

This disclosure was last reviewed: May 2026. Questions about our AI use may be directed to hello@plico.design.